Refund Policy
Customer satisfaction is important to us.
If a service requested through our support platform is unavailable, inactive, cannot be completed, or
cannot be delivered as described, customers may be eligible for a refund.
Refund Eligibility
Refund requests may be approved when:
The requested service is unavailable.
The service cannot be completed.
The service was charged in error.
Technical issues prevent service fulfillment.
Refund Request Process
To request a refund, please contact our support team using the contact information provided on our
Contact Us page.
Refund Review
All refund requests are reviewed individually. Approved refunds will be processed using the original
payment method whenever possible.
Processing Time
Approved refunds are generally processed within 5–10 business days, depending on the payment
provider and financial institution.
We reserve the right to deny refund requests that do not meet the eligibility requirements outlined in
this policy.